Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Bazarमित्रा. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services.

2. Information We Collect

Personal Information: • Full name, email address, phone number • Username and password (encrypted) • Profile picture (optional) • Delivery addresses and location data • Payment information (card type, last 4 digits) • Order history and preferences Automatically Collected: • Device information and IP address • GPS coordinates (with permission) • Usage data and browsing history • App performance metrics

3. How We Use Your Information

Account Management: • Create and manage your account • Authenticate your identity • Verify email and phone number • Process password resets Order Processing: • Process and fulfill orders • Manage payments and refunds • Track shipments and deliveries • Generate receipts Personalization: • Recommend products based on history • Display nearby stores • Customize user experience • Show relevant search results

4. How We Share Your Information

With Sellers: We share necessary information with Sellers to fulfill orders (name, delivery address, contact info, order details). With Service Providers: • Firebase (Google) - Authentication, analytics, notifications • Cloudinary - Image storage and optimization • Payment Processors - Payment processing • Email Service (Brevo) - Transactional emails We never sell your personal information to third parties.

5. Data Security

Security Measures: • HTTPS/TLS encryption for data transmission • JWT tokens with RS256 algorithm • Password hashing and encryption • Role-based access control • Activity logging and monitoring • Regular security audits Data Retention: • Account data retained while active • Order history retained for 7 years • Activity logs retained for 90 days • Deleted account data removed within 30 days

6. Your Rights and Choices

You have the right to: • Access your personal information • Update or correct inaccurate data • Request deletion of your account • Download your data in portable format • Opt-out of marketing communications • Control location access • Manage cookie preferences

7. Children's Privacy

Bazarमित्रा is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it immediately.

8. Firebase and Google Services

We use Firebase services provided by Google: • Firebase Authentication - User authentication • Firebase Cloud Messaging - Push notifications • Firebase Analytics - App usage tracking • Firebase Crashlytics - Crash reports • Firebase Storage - User-uploaded content Google's privacy policy applies to Firebase services.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights including: • Right to know what personal information is collected • Right to delete personal information • Right to opt-out of sale (Note: We do not sell personal information) • Right to non-discrimination

10. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR including: • Right to access • Right to rectification • Right to erasure • Right to restrict processing • Right to data portability • Right to object • Right to withdraw consent

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes will be notified via email or in-app notification. Continued use after changes constitutes acceptance.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data: Email: privacy@dealsbasket.shop Support: support@dealsbasket.shop Data Protection Officer: dpo@dealsbasket.shop Response Time: We aim to respond to all privacy inquiries within 30 days.

By using Bazarमित्रा, you acknowledge that you have read, understood, and agree to this Privacy Policy.